:root{--primary: #2563eb;--bg: #f8fafc;--card: #ffffff;--ink: #0f172a;--muted: #64748b;--line: #e2e8f0;--danger: #dc2626;--ok: #16a34a}*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink)}.center{display:grid;place-items:center;height:100vh;color:var(--muted)}.topbar{display:flex;align-items:center;gap:16px;background:var(--card);border-bottom:1px solid var(--line);padding:10px 18px}.brand{font-weight:700}.topbar nav{display:flex;gap:6px}.topbar nav button{background:transparent;border:none;padding:8px 12px;border-radius:8px;cursor:pointer;font-size:14px;color:var(--muted)}.topbar nav button.active{background:#eff6ff;color:var(--primary);font-weight:600}.topbar .agent{margin-left:auto;font-size:14px;display:flex;gap:10px;align-items:center}.avail{border:1px solid var(--line);background:#fff;border-radius:999px;padding:6px 12px;cursor:pointer;font-size:13px}.avail.on{border-color:var(--ok);color:var(--ok)}.link{background:none;border:none;color:var(--primary);cursor:pointer}main{padding:18px;max-width:1200px;margin:0 auto}main.wide{max-width:none}main.wide .session-grid{grid-template-columns:1fr 360px}.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px;margin-bottom:14px}.btn{background:var(--primary);color:#fff;border:none;border-radius:8px;padding:9px 14px;font-weight:600;cursor:pointer;font-size:14px}.btn.sec{background:var(--line);color:var(--ink)}.btn.danger{background:var(--danger)}.btn:disabled{opacity:.5;cursor:not-allowed}.row{display:flex;gap:8px;align-items:center}.input{width:100%;padding:10px;border:1px solid var(--line);border-radius:8px;font-size:15px}.muted{color:var(--muted);font-size:13px}.pill{display:inline-block;font-size:11px;padding:2px 8px;border-radius:10px;background:#eff6ff;color:var(--primary)}.pill.breach{background:#fef2f2;color:var(--danger)}.login{max-width:360px;margin:12vh auto}.login h1{font-size:20px}.ticket{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);padding:12px 0}.ticket:last-child{border-bottom:none}.topbar nav button .badge{display:inline-block;min-width:18px;height:18px;line-height:18px;padding:0 5px;margin-left:6px;background:var(--danger);color:#fff;border-radius:9px;font-size:11px;font-weight:700;text-align:center}.session-grid{display:grid;grid-template-columns:1fr 340px;gap:16px;align-items:start}.stage{background:#0b1220;border-radius:12px;min-height:460px;position:relative;overflow:hidden}.stage .replayer-wrapper{transform-origin:top left}.code-box{font-size:26px;font-weight:700;letter-spacing:4px;background:#0f172a;color:#fff;border-radius:10px;padding:12px 16px;text-align:center}.consent-row{display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid var(--line);font-size:14px}.dot{width:8px;height:8px;border-radius:50%;display:inline-block;margin-right:6px;background:#cbd5e1}.dot.on{background:var(--ok)}.chat{max-height:200px;overflow-y:auto;display:flex;flex-direction:column;gap:6px;margin:8px 0}.msg{padding:6px 10px;border-radius:8px;font-size:13px;max-width:85%}.msg.me{background:var(--primary);color:#fff;align-self:flex-end}.msg.them{background:var(--line);align-self:flex-start}.copilot{white-space:pre-wrap;font-size:13px;background:#f1f5f9;border-radius:8px;padding:10px;max-height:220px;overflow-y:auto}.diag{font-family:ui-monospace,monospace;font-size:12px;background:#0b1220;color:#cbd5e1;border-radius:8px;padding:10px;max-height:160px;overflow:auto}video.remote{width:100%;border-radius:8px;background:#000}